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Questions families ask us

Everything you need to know about booking home nursing and eldercare with Nursy Mates. Can't find your answer? Message us on WhatsApp.

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A care advisor will answer directly on WhatsApp or by phone, any day of the week.

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We offer home nursing care, elderly care, new born care, physiotherapy at home and special needs care, all delivered by trained professionals across Kuwait.

In most cases we can arrange an initial consultation the same day and place a suitable nurse or caregiver within 24 to 48 hours, depending on the service.

We start with a free assessment of your loved one's health, routine and preferences, then build a personalised plan around exactly what they need.

Yes. While our office is based in Farwaniya, our nurses and caregivers travel to families across Kuwait. Message us your area to confirm availability.

Every member of our team is screened, verified and trained before joining Nursy Mates, so you can trust who is caring for your family.

Yes. We offer flexible scheduling — from a few hours a week to daily visits or full live-in support — based on what your family needs.

A care advisor will ask about your loved one's condition, routine and any medical needs, then recommend the right service and share a clear plan — with no obligation to book.

Yes, we keep our lines open 24/7 for urgent requests and do our best to place a caregiver as quickly as possible, subject to availability.

Our team communicates in English, Arabic and other commonly spoken languages in Kuwait — let us know your preference when you contact us.

Call or message us on WhatsApp, tell us what your family needs, and a care advisor will guide you through the rest — usually within the hour.

Didn't find your answer?

Message us directly and a care advisor will get back to you within the hour.